Why the media window is printed in the price
Seven days, thirty days or a year, stated on the package card and shown to every guest before they submit. The alternative is a promise nobody can keep.
Every Celebrari package states how long photos and voice notes stay. Moment keeps media for 7 days. Celebration keeps it for 30. Keepsake keeps it for a year. Written messages stay in the collection.
That limit sits on the package card, next to the price, before anyone pays. Most products in this category would put it in the terms of service and hope nobody reads that far. Here is why we do not.
"Forever" is a promise someone else has to keep
Nothing digital is kept for free. Storage, transfer and backups cost money every month, and a product that promises forever without pricing it has only three ways to survive: charge more later, degrade quietly, or hope nobody notices.
Every service that ever lost a user's photos lost them the same way. The bill arrived, and the promise did not have a number in it.
The numbers come from what people actually do
A goodbye sky gets opened for about a week. A birthday gets revisited for a month. A memorial, a milestone, a wedding: those get revisited for years, and that is what Keepsake is for.
The windows are not arbitrary. They are shaped around how long a collection stays alive for the person it was made for, and then priced to match.
The guest is told too, not just the buyer
The person contributing is shown the window before they submit, in the same breath as the message they are about to leave. Not buried, not behind a link, not in a policy page they will never open.
That matters because the guest is the one taking the risk. Someone recording a memory of their father in a free public sky should know how long that recording will exist before they press the button, not after.
A limit in the price is a choice. A limit in the terms is a trap.
This is the whole argument. When the window is on the package card you are choosing it with your eyes open, and you can pick a different package. When it is buried in a legal page you are agreeing to something you did not read, and we are the only party who benefits from the confusion.
We would rather sell you seven days you can trust than forever you cannot.
What happens at the end of the window
Before media is due to go, the person who created the sky gets a reminder, with time to download the originals and keep them.
What we do not do is quietly bill you to keep it. There is no automatic extension and no surprise charge — an ending you were told about is survivable, and a charge you did not expect is not. The window is a deadline to act on, not a delete button hidden behind a settings menu.
If you are weighing up packages, this is how the pricing works, and the packages themselves are here.